Sales & Marketing Services


When a business cannot tolerate any downtime in the functioning of its operations, it should set up at least one Disaster Recovery Facility. There could be two functioning centers in different cities with additional provisions to accommodate more if the need arises. So if one of the call centers has to close for a while then the agents from this center can be flown to the call center in the other city where the traffic has been redirected.

Types of Sales & Marketing Services Include:
Sales & Marketing Services
  • Telemarketing/Telesales
  • Lead Generation
  • Sales (Cross-Sell / Up-Sell)
  • Subscription Services
  • Market Research & Analysis
  • Sales & Order Taking/Processin
    • Cross-Selling/Up-Selling
    • Order Taking Services
    • Helping Customers Complete Orders
    • Ecommerce Order Processing
    • Closing of e-Commerce Sales by Assisting Customers in Checking Out the Contents of Their Shopping Cart
    • Providing Order Status
    • Purchase Order Management
    • Order Confirmation/Verification
    • Customer Database Management
    • Wire Transfers
    • Payment by Phone
    • Multiple Shipping and Payment Options
    • Order Fulfillment and Status Checks
    • Order Fulfillment and Mailing Services
    • Customer Invoicing
    • 24/7 Live Order Taking Services Through Toll-Free Lines
    • Online, Email & Fax Order Taking services
    • Many More Client Specific Sales & Order Taking/Processing Services (Customized)
  • Ecommerce Order Processing
  • Viral Marketing
  • Internet Marketing – SEO, Social Media Marketing, Email Marketing, Search Advertising,
  • Online Campaign Management
  • Web Analytics Services
    • Dashboard Creation
    • Custom Web Analytics Software
    • Web Analytics Software Setup
    • Reporting & Analytics
    • Campaign Analysis Services
    • Google Analytics Services
  • Many More Client Specific Sales & Marketing Services (Customized)

  • Call Centre (Inbound/Outbound)
  • Online
  • Social Media
  • Chat
  • Email
  • White Mail
  • Fax
  • Many More Client Specific Channels (Customized)

    Types of Telemarketing/Telesales Services Include:
Telemarketing/Telesales Services
  • Cold/Warm Calling Services
  • Telemarketing Lead management
  • Lead Generation & Qualification Services
    • Sales Lead Generation
    • Business Sales Leads
    • B2B Lead Generation
    • B2C Lead Generation
    • Technology Sales Leads
    • Qualified Sales Leads
    • Insurance Sales Leads
    • Automation Sales Lead Generation
    • Building Permit Sales Leads
    • Industrial Sales Leads
    • Multilevel-marketing (MLM) Lead Generation
    • Many More Client Specific Lead Generation & Qualification Services (Customized)
  • Decision Maker Contacts
  • Appointment Setting & Reservation Desk Services
    • B2B Appointment Setting
    • Technology Sales
    • Healthcare Leads
    • Data Collection & Cleansing
    • Telemarketing Scripts & Telemarketing Lists
    • Event Registrations
    • Conference Registration Programs
    • Seminar Bookings
    • Executive Appointment Setting Services
    • B2B Appointment Scheduling for Web Conferences or Demos
    • Many More Client Specific Appointment Setting & Reservation Desk Services (Customized)
  • Telesales & Customer Acquisition Services
    • Online Market Research
    • Customer Surveys
    • Multi-media Campaigns
    • Up-Selling & Cross Selling Services
    • Customer Retention Services Support via Voice, Live Chat, Fax and Email
    • Search Engine Marketing
    • Product Information request
    • Many More Client Specific Telesales & Customer Acquisition Services(Customized)
  • Order Taking & Fulfillment Services
  • Database Services
    • Database Development Services
    • Database Management Services
  • Surveys & Researches (Including Market Research & Surveys, Customer Surveys, Competitive research………)
  • Debt Collection Services
  • Payments Follow-up
  • Invoice Adjustment
  • Dispute Resolution
  • Claim Management
  • Accounts Receivable Services
  • Many More Client Specific Debt Collection Services (Customized)
  • Telephone Based Business Development
  • Computer Aided/Assisted Telephone Interviewing (CATI) Market Research Services
  • Direct Mail Follow-Up Services
  • Product/Service Promotions, Launches & Sales
  • Research, Surveys and Polling
  • Market Intelligence/Research Services
  • Customer Satisfaction Surveys
  • Sales Support
  • Customer Support
  • Toll Free Customer Support
  • Conference & Registration
  • Verification Services
    • Insurance Claims/Verifications
    • Employment Verification
    • 3rd Party Verification
    • Many More Verification Services
  • Database Cleaning & Enhancing
  • Customer Registration & Modification
  • Application/Claim Processing
  • Subscription Services
  • Many More Client Specific Telemarketing/Telesales Services


Staff Leasing

In this model we recruit and facilitate your virtual staff/team, but of course you direct everything they do. You do all the tasking, and give direct instructions....


Virtual Captive

In this higher control model, you retain a greater level of control of your business while transferring to International parallel Sourcing a portion of the....


Process Outsourcing

This model provides you complete peace of mind as International Parallel Sourcing and its offshore vendors manage the entire project. A number of....

Please contact your local Solutions Consultant to discuss your customized outsourcing requirements.

Our Office

Level 32, 101 Miller Street
North Sydney, NSW, 2060, Australia
Phone: +61 (2) 9730 0896

Sales & Marketing:

Head Office – Sydney:

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