Travel & Leisure Services

Travel Services

When a business cannot tolerate any downtime in the functioning of its operations, it should set up at least one Disaster Recovery Facility. There could be two functioning centers in different cities with additional provisions to accommodate more if the need arises. So if one of the call centers has to close for a while then the agents from this center can be flown to the call center in the other city where the traffic has been redirected.

    Types of Travel & Leisure Services Include:
Sales & Customer Care
  • Customer Service
  • Sales
  • Telemarketing/Call Center
  • Booking & Reservation Services
  • Information On Flights
  • Information On Hotels
  • Information On Travel Packages
  • Information On Corporate Travel
  • Airport Information
  • Loyalty Program Management
  • Customer Relations
  • Baggage Service Center Inbound Calls - Lost Baggage Tracing & Customer Support
  • Website Navigation
  • Customer Feedback Surveys
  • Specific Helpdesk
  • Many More Client Specific Sales & Customer Care Services (Customized)
  • Fare Filling & Loading
  • Revenue Management
  • Fares & Ticketing
  • Rejects & Queue Handling
  • PNR Services
  • Fraud Prevention & Control
  • Cargo Operations Support
  • Many More Client Specific Operation Services (Customized)
Travel Writing Services
  • Newsletters
  • Articles
  • Travel Blogs
  • Marketing Brochures
  • Website Content
  • Market Analysis
  • Many More Client Specific Travel Writing Services (Customized)
Human Resource & Payroll Services
Bookkeeping & Accounting Services
  • Passenger Revenue Accounting
  • Revenue Recovery
  • Fraud Prevention and Control
  • Many More Client Specific Accounting & Bookkeeping Services for Travel & Leisure Industry (Customized)

Accounts Payable
Accounts Receivable
Debt Collection
Platform Based Service Offerings
  • JADE – Passenger Revenue Accounting Solutions
  • Verifare – Automated Web Based Fare Audit Solutions
  • Many More Client Specific Platform Based Services (Customized)
Many More Client Specific Travel & Leisure Services (Customized)
  • Please Contact Us to discuss your specific outsourcing needs


Staff Leasing

In this model we recruit and facilitate your virtual staff/team, but of course you direct everything they do. You do all the tasking, and give direct instructions....


Virtual Captive

In this higher control model, you retain a greater level of control of your business while transferring to International parallel Sourcing a portion of the....


Process Outsourcing

This model provides you complete peace of mind as International Parallel Sourcing and its offshore vendors manage the entire project. A number of....

Please contact your local Solutions Consultant to discuss your customized outsourcing requirements.

Our Office

Level 32, 101 Miller Street
North Sydney, NSW, 2060, Australia
Phone: +61 (2) 9730 0896

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